Privacy

The short version

Crescevia is used by you, for you. There is no employer. Your recordings are private to your account. We never sell your data, we never use it to train AI models, and we never show it to a recruiter or employer.

This policy explains how Before Meetings Pty Ltd (ABN 15 681 654 124) trading as Crescevia handles your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles and, where they apply to you, the EU and UK GDPR and comparable laws in New Zealand, Canada, the United States and Latin America.

What we collect

Account data: your name, email, password (stored hashed), language, and the role or seniority you enter.

Documents: your CV, cover letter, the job ads you paste, and any notes.

Interview content: your video and audio answers, their transcripts, and the coaching feedback and scores generated from them.

Billing: your plan and payment status. Card details are handled by Stripe. We never see or store full card numbers.

Technical data: logs, device and browser information, IP address, session cookies, error diagnostics.

Why we use it

To provide the service: generate questions, transcribe, score, build your report, keep your history. To bill you for a paid plan. To keep the platform secure and fix problems. To send service messages such as "your report is ready". Marketing email only with your consent, with an unsubscribe link in every message.

How the AI uses your data

The AI transcribes your spoken answers and assesses how well they answer the question, producing private coaching feedback: what worked, what was missing, a stronger version of your own answer, and a drill.

The AI coaches you. It does not judge you for any employer and is not part of any hiring decision.

Before scoring, your name and contact details are removed from the transcript. The grader sees the answer, not who gave it.

No facial recognition or voiceprint identification. The AI analyses the words and structure of your answers, not your biometric identity, so we do not treat your video or audio as biometric data.

AI processing runs on an enterprise AI provider under terms that do not permit training on our data. Your CV, recordings and transcripts are never used to train our own or anyone else’s models.

How we keep it safe

Encryption in transit and at rest. Per-user data isolation enforced in the database. Media reachable only through short-lived signed links, never world-readable. Uploads checked by type and content before storage. Least-privilege access and a documented breach response, including the Notifiable Data Breaches scheme.

How long we keep it

Interview content (video, audio, transcript, CV, job ad, report): a set number of days from creation that depends on your plan, shown in the app. A scheduled job warns, then deletes.

Account and profile: for the life of your account. Billing and tax records: seven years, as the law requires. Security logs: twelve months. Backups: 35 days rolling.

You can delete your account at any time. That hard-deletes your rows and your stored media.

Who else touches your data

A short list of infrastructure providers, and nobody else: Google Cloud (hosting, storage, database, speech-to-text), an enterprise AI provider (question generation and scoring), Stripe (payments), Resend (email). Some process data overseas, including in the United States. For EU and UK data we rely on Standard Contractual Clauses; for Australian disclosures we take reasonable steps under APP 8.

Your rights

You can access, correct, delete, restrict, port or object to our handling of your information, and withdraw consent. Most of this is self-service in the app. You can also write to privacy@crescevia.com. You can complain to the OAIC in Australia or your local regulator.

Children

Crescevia is not for anyone under 16, and we do not knowingly collect their information.

Cookies

See the Cookie policy. In short: one cookie remembers your choice on this site; analytics runs only if you say OK; the app uses a session cookie to keep you signed in.

Changes and contact

We post changes here with a new date. Questions: privacy@crescevia.com, Before Meetings Pty Ltd, Bentleigh VIC 3204, Australia.